FAQ

Yes. All RAMSTHEMES products are sold with a one-time payment. There are no recurring fees and the license does not expire.

Our themes are designed for self-hosted WordPress installations (WordPress.org). WordPress.com plans may have restrictions that prevent themes and plugins from working correctly.

WordPress.org vs WordPress.com Plans: do all themes and plugins work?

Yes. We can install the theme and import the demo for you.

Installation and demo import are also covered in this article:

How to import Themes with AIO WP Migration

Themes can normally be updated automatically from the WordPress dashboard or manually by replacing the theme files. Always keep a backup and test major updates before applying them to a live site.

Our themes are designed to work with WordPress and the plugins specified in their documentation. We cannot guarantee compatibility with every third-party plugin, update, custom code or hosting configuration.

Support includes theme functionality, basic configuration questions, demo installation and reproducible bugs related to our products.

Support NOT includes Custom development, custom coding, advanced Elementor modifications, SEO, speed optimization, hosting/server configuration and modifications involving third-party plugins are not included. These services may be available separately for an additional fee.

Please provide a clear description of the problem, the steps to reproduce it, the affected URL and screenshots or a video when possible. This allows us to investigate the issue faster.

Yes. Our themes can be translated using compatible translation plugins such as Loco Translate or WPML.

Yes. Custom development, design changes, custom templates, CSS/PHP modifications and API or plugin integrations can be quoted separately depending on the requirements.

No. SEO, server management, hosting configuration and performance optimization are outside our standard support scope.